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Communicating Your Move to HR Command

Why the Change

We’re moving to HR Command, a modern HR platform that gives every employee easy access to their HR information in one place. It’s secure, simple to use and built to help us manage employment records, policies and training more efficiently. 

What Will Change

You’ll now be able to:

  • Access personal information, contract(s), workplace policies, employment-related documents and training records in one central location.
  • Update your own details without waiting for forms to be processed.
  • Receive automated reminders for compliance and training tasks.
  • View company-wide policies directly from your dashboard.

What won’t change:

  • Your pay cycle, entitlements and HR support contacts remain the same.
  • The way you communicate with HR won’t change — you’ll just have more tools at your fingertips.
  • Where you can find your pay slips and add leave.

Supporting Staff Through the Transition

Everyone reacts differently to system changes. Managers and HR should:

  • Communicate early and often.

  • Listen to feedback and address common questions.

  • Provide champions or early adopters who can help others.

  • Celebrate small wins and keep reinforcing the benefits.

 

Email Templates

1. Announcement Email – “Coming Soon: HR Command”

Subject: Important: Our new HR Command system is on the way
From: [HR / Your Name]
To: All staff

Hello Everyone,

We’re introducing a new HR platform called HR Command to make managing your employment information easier and more efficient.

Here’s what’s coming:

  • You’ll be able to access personal information, your contract(s), workplace policies, employment-related documents and training records in one central location.

  • A mobile-friendly, browser-based system means you can securely view and update your details anytime.

  • Fewer manual steps mean less admin for you and faster turnaround from HR.

What this means for you:

  • Over the next [X weeks], you’ll receive updates with key dates, login details and quick-start guides.

  • No action is required just yet — this is an early heads-up.

  • Support and training will be available to make the switch seamless.

What’s not changing:

  • Our values, support team and HR contacts remain the same.

  • Your pay cycle, role and leave entitlements are unaffected.

Thanks for your cooperation and positivity during this transition.

Warm regards,
[Your Name] | [Title] | HR Team

 

2. Reminder Email – “Next Week: HR Command Launch”

Subject: Next week: HR Command goes live
From: [HR / IT]
To: All staff

Hello Team,

A quick reminder that HR Command goes live on [Date].

Here’s what to expect:

  1. You’ll receive an email from HR Command with your login link and setup instructions.

  2. Once live, log in at [portal link] and check your details:

    • Review your personal and emergency contact information.

    • Explore your documents, contract(s), and policy library.

    • Check your assigned training records.

  3. If anything looks out of place, contact [support email] right away.

Why this matters:

  • You’ll have full visibility over your employment information.

  • It’s faster, more transparent and built to reduce admin for everyone.

For help, refer to the Quick Start Guide (linked below) or join one of our short demo sessions.

Thank you for helping us make the move smooth and successful.

Best,
[Your Name] | [Title] | HR / IT

3. Post-Launch Email – “HR Command Is Live – Start Here”

Subject: HR Command is live – Here’s your next step
From: [HR]
To: All staff

Hello Everyone,

Good news — HR Command is now live!

You should have received a welcome email with your login details. If you haven’t, please reach out to [support email].

Here’s what to do now:

  1. Log in at [link].

  2. Update your profile and emergency contacts.

  3. Review your employment documents and policies.

  4. Explore your training records and assigned tasks.

Need help getting started?

  • Watch our Quick Start Video here: [HR Command How-To Video Link].

  • Use the Quick Start Guide (attached or available on the intranet).

  • Attend one of our drop-in sessions for live support.

You’ll also start receiving automated emails from HR Command about upcoming tasks, policy reviews or training completions — all part of keeping everything central and easy.

Thank you for embracing the change and helping us modernise how we manage HR across the business.

Kind regards,
[Your Name] | [Title] | HR Team

HR Command Quick Start Guide for Employees

Employers can add this to the intranet, word doc, onboarding material etc.

Welcome to HR Command!
Follow these steps to log in and start exploring your new HR portal.

Step 1: Log In

  • Open the welcome email from HR Command.

  • Click the secure login link or go to [portal link].

  • Use your work email address and follow the setup prompts.

Step 2: Update Your Profile

  • Review your personal and emergency contact details.

  • Check your address, phone number and other information are correct.

Step 3: Review Your Documents

  • Click on Documents to view your contract(s), workplace policies and other employment files.

  • Confirm everything looks accurate and up to date.

Step 4: Check Your Training

  • Open the Training section to view current or upcoming training modules.

  • You’ll receive automated reminders for tasks or refreshers due soon.

Step 5: Explore & Bookmark

  • Spend a few minutes getting familiar with the dashboard layout.

  • Bookmark the portal in your browser for quick access.

Step 6: Need Help?

  • Watch our 2-minute How-To Video: [HR Command How-To Video].

  • Contact HR at [email] if you experience login issues or need clarification.

  • Visit the Help Centre or intranet for FAQs and resources.